• Bookings are confirmed once full or first payment is made.

• Payments are non-transferable and must be made in full unless a payment plan is in place.

• Payment plans:

  • Payments must be made on the agreed schedule.

  • If a payment is missed or declined, access to sessions may be suspended until payment is received.

  • Late or missed payments may incur additional fees.

  • Repeated missed payments may result in the full remaining balance being due immediately.

• Cancellations: You may cancel up to 24 hours before a scheduled session without penalty.

• Late cancellations: Cancellations within 24 hours of a session may incur a fee or be classed as a no-show.

• No-shows: If you miss a scheduled session without notice, the session is forfeited and no refund will be issued.

• Rescheduling: Sessions can be rescheduled with at least 24 hours’ notice, subject to availability.

• Sessions may include personalised hypnosis audio(s) tailored to your goals.

• The audios are for personal use only. Sharing, selling, or distributing them without permission is prohibited.

• You are responsible for your own engagement and participation in the coaching process.

• Success depends on your commitment, effort, and application of the coaching.

• Coaching and hypnosis do not guarantee specific results.

• Holly Sequoia is not liable for any direct, indirect, or consequential losses arising from participation in sessions.

• Coaching is not therapy, medical treatment, or counselling. If you have concerns about your physical or mental health, consult a qualified professional.

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